How to demonstrate that all of a Pharmacy school’s stakeholder are well versed in a new professional standard for Patient-Centered Care is the challenge that this project addressed. The solution includes the use of mixed-media content that is accessed online and meets the requirements necessary to earn Micro-Credentials and Digital Badges.
The Pharmacists’ Patient Care Process (PPCP), developed by the Joint Commission of Pharmacy Practitioners, outlines a standardized, evidence-based process (collect, assess, plan, implement, follow-up, collaborate, document, and communicate) emphasizing a patient-centered approach to care in collaboration with other health care team providers. Recent Pharmacy and Pharmacy Technician accreditation standards place an emphasis on the PPCP and its integration throughout courses and experiences. Additionally, accrediting bodies expect pharmacy school non-pharmacist faculty and staff to be familiar with the PPCP.
Utilizing pharmacy students enrolled in a Teaching and Learning Theory elective, this project developed collaborative content consisting of stackable modules on the elements of the PPCP for use across pharmacy and health education professional and post-graduate programs. Modules consist of videos and mixed media content describing and modeling the competencies described in the PPCP. The content is applied in various manners to address the different needs of the diverse learners. For example, pharmacy and pharmacy technician students encounter the content within their curriculum and require additional performance evidence and assessment to receive their Micro-Credential. Faculty and staff access their tailored content online and complete knowledge assessments to qualify for a Digital Badge. Content is adapted for practicing pharmacists serving as preceptors allowing them to also earn a Digital Badge. Non-pharmacist students and practitioners can use the content as part of interprofessional education. Through creating adaptable content, all of the audiences can earn appropriate credentials and allow the pharmacy school to demonstrate compliance with accreditation standards.
The recorded content will be available through Open SUNY making it highly transferable. Once tested and revised based upon feedback, it is intended that the Micro-Credential and Digital Badge can be packaged for use by institutions nationally.