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Institutional Effectiveness Certificate Program

The Institutional Effectiveness Certificate Program is intended to prepare the participants to contribute to institutional level assessment and accreditation committees, assist their institution and respective departments in the assessment of strategic objectives, and be able to advise, assist and instruct others in developing cycles of goal setting, measurement, data collection, process review and evaluation.

To receive an overall completion certificate, participants must complete a series of three courses which contain various learning activities delivered in an online, asynchronous format using the SUNY Center for Professional Development learning management system (LMS). See details of delivery and activities within each course description. Each course will require approximately 1 - 3 hours of “outside” course work.

See this video which explains more about the certificate program: IE Certificate Program overview

Intended Audience

  • Academic and Non-Academic Administrators
  • Assessment Officers, Coordinators and Personnel
  • Institutional Research Officers and Personnel
  • Faculty Governance
  • Institutional Effectiveness Officers and Personnel
  • Student Affairs Personnel
  • Business Affairs and Finance Officers

Program Prerequisites

Experience in assessment, planning project management or other relevant area and/or interest in becoming more conversant with assessment and its applications.


Learning Objectives



  • Establish departmental goals which are aligned with the institution’s strategic plan and/or are specific, measurable, attainable, realistic and time-bound.
  • Demonstrate knowledge of qualitative and quantitative methodologies for assessment of processes and services.
  • Recognize sources of data for peer analysis and benchmarking.
  • Participate in the evaluation of the campus’ current institutional/unit-level effectiveness initiatives and suggest areas for review and improvement.
  • Document evidence of closing the loop and institutional improvement as a result of assessment activities.

Program Completion Requirements:

To earn the Institutional Effectiveness Certificate, participants must complete all three courses. Badges will be awarded individually to allow participants maximum flexibility in taking what they need and want from the program without being obligated to complete the entire program.

Course Descriptions


Course 1: Introduction to Institutional Effectiveness

Course Description: This course is designed to define, discuss and demonstrate how to develop an assessment process that will evaluate an institution’s overall institutional effectiveness. Areas of concentration will include defining institutional effectiveness, the role of mission and vision in the strategic planning process, and the establishment of department goals that are developed through the institution's strategic plan that are specific, measurable, attainable, realistic and time-bound.

Course Learning Outcomes:

  • Develop a definition for institutional effectiveness
  • Discuss the importance of institutional mission/vision statements
  • Explain the relationship between institutional mission/vision statements and institutional effectiveness
  • Practice constructing strategic planning goals that align with the institution’s mission and vision statements
  • Create Department Goals that align with the Strategic Plan
  • Illustrate the ability to write SMART goals
  • Construct an outline to assess institutional effectiveness
  • Evaluate an institutional effectiveness case study

Completion Requirements for Course:

A series of assignments are incorporated into the course modules. In order to receive a passing evaluation, participants will have to earn a minimum of “Complete” on each assignment. 

  • Complete with Distinction - Student has exceeded the requirements and/or objectives of the assignment/course.
  • Complete – Student has met the requirements and/or objectives of the assignment/course.
  • Incomplete - Student has not met the requirements and/or objectives of the assignment/course.

Course Prerequisites:

Participants should have some pertinent experience in higher education. Participants should also have available by the opening session, a copy of their institutional missions/vision statements, last strategic plan, appropriate departmental goals, and a copy of their last accreditation review document.

Course 2: Research Methods for Institutional Effectiveness

Course Description: This course is designed for persons who wish to gain a general understanding of research tools used to evaluate institutional effectiveness. It offers an introduction to qualitative and quantitative research methods. Participants will develop their ability to read and critique research and determine what can be considered a viable, appropriate inquiry.

Course Learning Outcomes:

  • Define the characteristics of qualitative and quantitative research
  • Describe what constitutes quality research
  • Increase confidence in working with research data
  • Describe quality considerations in reporting research
  • Recognize sources of data for peer analysis and benchmarking

Completion Requirements for Course:

A series of assignments are incorporated into the course modules. In order to receive a passing evaluation, participants will have to earn a minimum of “Complete” on each assignment. 

  • Complete with Distinction - Student has exceeded the requirements and/or objectives of the assignment/course.
  • Complete – Student has met the requirements and/or objectives of the assignment/course.
  • Incomplete - Student has not met the requirements and/or objectives of the assignment/course.

Course Prerequisites:

Participants should have a basic understanding of institutional mission and the purpose of gauging institutional effectiveness and should have access to Microsoft Excel and permission to use a set of institutional data.

Course 3: Championing Change: Applying Institutional Effectiveness on Your Campus

Course Description: Students will apply the knowledge gained in Course I and Course II by conducting an assessment at the unit or organizational level. During this process, students will examine how to engage others in unit assessment, understand the value of continuous process improvement, learn how organizational context may affect change efforts, and discover additional resources that can support their future assessment initiatives.

Course Learning Outcomes:

  • Write a unit assessment plan - Apply knowledge of research strategies; Apply knowledge of performance indicators
  • Write a unit review - Engaging staff in the process; team building; Assessment versus evaluation
  • Appreciate and understand continuous improvement - Institutional Effectiveness process analysis; Unit Key Performance Indicators
  • Understand stages of change - Becoming an agent of change on your campus
  • Understand Middle States Institutional Effectiveness Standards
  • Increase confidence in locating Institutional Effectiveness resources

Completion Requirements for Course:

A series of assignments are incorporated into the course modules. In order to receive a passing evaluation, participants will have to earn a minimum of “Complete” on each assignment. 

  • Complete with Distinction - Student has exceeded the requirements and/or objectives of the assignment/course.
  • Complete – Student has met the requirements and/or objectives of the assignment/course.
  • Incomplete - Student has not met the requirements and/or objectives of the assignment/course.

Course Prerequisites:

Participants should have the knowledge and competencies covered in Course 1 and Course 2. Students should complete Course 1 and Course 2 or students should review Course 1 and Course 2 course objectives and personally evaluate if they have those competencies already.


Course Pricing

CPD Member

$300 Per Course


Discounted course pricing when registering for three courses at one time

$260 per course 

SUNY Campus

$350 Per Course


Discounted course pricing when registering for three courses at one time

$310 per course 

Non-SUNY

$400 Per Course


Discounted course pricing when registering for three courses at one time

$360 per course 

Group Discounts Available

Additional discounts are available to groups of the following size attending the same program:

  • 5-9 people = 10% discount
  • 10-19 people = 15% discount
  • 20-29 people = 20% discount

Please send your request to cpdinfo@suny.edu at least 30 days prior to the start of the course/program.

How to Pay 

Available payment methods are:

  • Credit Card (Mastercard or Visa)
  • Campus Check
  • Journal Transfer
  • CPD Points

FULL payment is required 30 days from the date of registration.

CPD PointsCheck if your campus is a member. Prior approval is required. If points are denied, the registrant is responsible for the payment.

Journal Transfer (State Operated campuses only): An account number with authorizing signature for Journal Transfers is required within 48 hours. You must print and return the invoice that is included with the registration confirmation email.


Meet the Instructors


Headshot of Rebecca Lawson


Elizabeth Seton Mignacca

Elizabeth Seton Mignacca currently serves as the Director of Institutional Assessment at Cayuga Community College in Auburn, NY.  In this position, she manages all aspects of academic program review, student learning outcomes assessment, and functional area review.  Additionally, she is a tenured, Associate Professor of Sociology and serves as Chair of Cayuga’s College-wide Mentoring Committee.  Her career has included positions in program administration, assessment, institutional research, and policy development.  Her work supports institutional effectiveness through quality improvement projects and opportunities designed to promote success in academic life.  Her work has appeared in Sociological Viewpoints. Elizabeth earned her BA in American Studies, MS in Higher Education Administration, and PhD in Sociology from Syracuse University.


Headshot of Rebecca Lawson


Victor Sensenig

Vic Sensenig received his Ph.D. in Education Theory & Policy from Penn State University. He is the Chief of Staff and Vice President for Planning and Policy at Washington College in Chestertown, MD. He previously served as the Director of Institutional Research at SUNY Cobleskill and SUNY Delhi. He has presented research at meetings of the American Educational Research Association and the University Council for Educational Administration on topics including causality in institutional research, the differential impacts of budget cuts, and changes in the rates of return to education. He has published articles in such journals as the Journal of EducationResearch in Higher Education, and the International Journal of Qualitative Studies in Education using both qualitative and quantitative research methodologies.



Headshot of Rebecca Lawson

Nicole Childrose

Dr. Nikki Childrose is an Associate Professor of History, Academic Assessment Chair, and Chair of the Division of Technical Professions at Columbia-Greene Community College. As a dynamic educator, she focuses on inclusive design and delivery of courses, student-centered, socially-just instruction, and the use of innovative assessment to maximize learning for all students. Formerly serving for over a decade as Non-Instructional Assessment Chair, Nikki has designed programs to enhance strategic planning, developed sustainable assessment systems, and led various accreditation and compliance initiatives. Her expertise spans institutional effectiveness, general education outcome reporting, academic and non-instructional assessment, and utilization of data to improve the student experience.  In 2015, she was the recipient of the President’s Award for Excellence in Teaching. Nikki’s doctoral research centered on innovative instructional practices at the community college, blending her passion for teaching with assessment and institutional renewal. Dr. Childrose is a member of the SUNY Council on Assessment and serves on the SUNY Faculty Advisory Council on Teaching and Technology (FACT2).


Registration

2024 Course Dates 

Spring 2024

  • Course 1: Introduction to Institutional Effectiveness                                                                  January 9 - February 19, 2024
  • Course 2: Research Methods for Institutional Effectiveness                                                     February 20 - April 1, 2024
  • Course 3: Championing Change: Applying Institutional Effectiveness on Your Campus      April 2 - May 13, 2024

Fall 2024

  • Course 1: Introduction to Institutional Effectiveness                                                                  May 14 - June 24, 2024
  • Course 2: Research Methods for Institutional Effectiveness                                                    August 27 - October 7, 2024
  • Course 3: Championing Change: Applying Institutional Effectiveness on Your Campus     October 8 - November 18, 2024


Contact Us

The SUNY Center for Professional Development (CPD) supports a wide range of professional development opportunities for the academic, technical, and leadership communities across the SUNY System.

Phone

315-214-2440