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Leading Change in Higher Education

Given the ever-changing landscape of higher education, college leaders are expected to effectively lead and manage different types of change efforts within their organizations. From large whole college structural change to department-level technical process changes, leaders at all levels and in a wide range of roles and functions are charged to employ skills, resources, and strategies to successfully lead, manage, and sustain change activities within the diverse culture, context, and climate of their institutions.

This virtual course provides an overview for leaders to identify and apply the key elements of change leadership. Specifically targeted for postsecondary leaders, the course will highlight strategies for research, reflection, and action that they can take to ensure both the success, as well as sustainability of their change projects. Learning topics will include Kezar (2018)’s key change theories and strategies in higher education and macro change framework, Kotter (2012)’s eight steps for leading change, as well as several embedding equity in change frameworks.

The course will utilize online synchronous learning sessions, online discussions, surveys, readings, videos, and an end of course summary reflection.

Course Delivery: Twelve (12) weeks, online asynchronous and six (6) synchronous sessions.

Synchronous Meeting dates for Fall 2024
Tuesdays 8:00am - 9:30am

  • August 27
  • September 10
  • September 24
  • October 8
  • October 22
  • November 12

Target Audience:

Mid to senior-level leaders in a wide range of roles across functional areas (administration, faculty and staff) in postsecondary higher education institutions will benefit from this content. Additionally, leaders at all levels who are tasked with leading organizational change projects within their higher education institutions are welcome.

Learning Objectives



At the completion of this course, all participants should be able to:

  • Describe the elements of change leadership in higher education
  • Compare and contrast theories of change in higher education
  • Define macro frameworks for change leadership and explore strategies for embedding equity in change leadership
  • Apply change leadership strategies to initiatives in the learner context

Pre-Requisite Knowledge/Course Completion Requirements

Participants should come with a change initiative in mind – either one they have led or are leading, one they were involved in, or one they could or may be leading in the future. 

The workshop is scheduled over twelve (12) weeks. During this time, you will meet synchronously six (6) times for 90 minutes. Participants will also need to read texts, post to online discussions, and explore additional resources. 

To achieve a completion certificate, you must complete pre, mid and post course surveys, participate in at least four (4) synchronous sessions and watch recordings for any missed session, complete all assigned reflection discussion posts, as well as an end of course summary reflection. To complete with distinction, participants must submit a change project template for feedback. 

Participants can expect to spend 3 hours per month in synchronous meetings and 3-5 hours per week on asynchronous readings, videos, and online discussions.

Textbooks (Required)

Kezar, A. (2018). How Colleges Change: Understanding, Leading, and Enacting Change 2nd edition
ISBN-10: 1138562645 / ISBN-13: ‎978-  1138562646 
Amazon.com $34.82-$47.16

Kotter, J. (2012). Leading Change
ISBN-10: 9781422186435 / ISBN-13: 978-1422186435 / 
Amazon.com $15.51 -$28.13


What do participants say about the course?

“This course deftly combined an introduction to the theories of change with the opportunity to apply, reflect, and engage with peers across SUNY. The instructors provides excellent case studies to help bring change theories to life. Their approach to the learning experience was inviting and collaborative. I always felt welcomed to participate and that my contribution was valued.” 

Spring 2023 Participant

“Loved learning about the change management theories, especially in the unique context of Higher Education! I feel much more prepared to lead efforts for my organization.” 

Spring 2023 Participant

“Leading Change in Higher Education is an important course if you are a person who believes change is important and necessary, and you want to effectuate it. Both Jennifer Miller and Kim Scalzo were open, honest, and engaging in their instruction and participation. This was another successful SUNY CPD course.” 

Spring 2023 Participant


Course Pricing

CPD Member

$400

Non-CPD Member

$450

Non-SUNY


$550

Group Discounts Available

Additional discounts are available to groups of the following size attending the same program:

  • 5-9 people = 10% discount
  • 10-19 people = 15% discount
  • 20-29 people = 20% discount

Please send your request to cpdinfo@suny.edu at least 30 days prior to the start of the course/program.

How to Pay 

Available payment methods are:

  • Credit Card (Mastercard or Visa)
  • Campus Check
  • Journal Transfer
  • CPD Points

Full payment is required 30 days from the beginning of each course. If you select CPD points as your method of payment it is the responsibility of the registrant to determine if enough points are available to use BEFORE completing the registration process.  If points are denied, you will be responsible for payment.  Journal Transfers require prior approval; please be sure to follow up with your business office to confirm payment.  If payment is not made you may be denied access to the courses.

CPD PointsCheck if your campus is a member. Prior approval is required. If points are denied, the registrant is responsible for the payment.

Journal Transfer (State Operated campuses only): An account number with authorizing signature for Journal Transfers is required within 48 hours. You must print and return the invoice that is included with the registration confirmation email.


Meet the Instructors


Headshot of Jennifer Miller

Jennifer Miller

Jennifer Miller is Assistant Vice Chancellor of Community Colleges at the State University of New York (SUNY) & the Executive Director, New York State Success Center. She provides support and leadership for the statewide activities including projects related to organizational change leadership, enrollment, operations, administration, marketing, and student success, as well as acting as a liaison for community college presidential searches. As the Executive Director of the NYS Success Center (www.nysssc.org), which is part of the national Jobs for the Future (JFF) Student Success Center Network, she oversees programs and activities focusing on capacity building and leadership development, as well as the development of institutional programs focused on equitable post-secondary college success. Jennifer is a Gallup-Certified Strengths Coach. She has also completed the Harvard Extension School Coaching Leadership Strategies program, the Rutgers University Continuing Education School Leadership Coaching for Organizational Performance program, and the SUNY SAIL Mindful Leadership program. She holds a bachelor’s degree in Marketing and Management from Siena College, a master’s degree in Organizational Communication from the University at Albany, and an Ed.D. in Educational Leadership from Manhattanville University.



Headshot of Kim Scalzo

Kim Scalzo

Kim A. Scalzo is currently serving as Interim Senior Associate Provost for Digital Innovation and Academic Services, a portfolio that includes SUNY Online, the SUNY Office of Library and Information Services (OLIS), SUNY OER Services, SUNY’s Coursera Partnership, the FLEXSpace Consortium, the Innovative Instruction Technology Grants (IITG) program, and the Faculty Advisory Council for Teaching and Technology (FACT2).  She also serves as the Co-lead for SUNY Student Success initiatives at the system level and is co-lead for the implementation of SUNY’s new Digital Learning Environment.  Kim’s previous roles at SUNY include serving as the inaugural Executive Director of SUNY Online and Director of the SUNY Center for Professional Development.  Prior to joining SUNY, she served as Director of Academic Outreach Programs and Professional and Distance Education at Rensselaer Polytechnic Institute.  She is a US representative to the IACEE Quality Program for continuing education organizations and co-founder of the SUNY Online Institutional Readiness program to implement quality standards for distance learning organizations.  Kim has also been a member of the International Association of Continuing Engineering Education (IACEE) Council since 2008, currently serving as Past-President.


Registration

Fall 2024 Course Dates

August 27 - November 18, 2024

Synchronous Meeting Dates for Fall 2024 

Tuesdays 8:00am-9:30am

  • August 27
  • September 10
  • September 24
  • October 8
  • October 22
  • November 12



Contact Us

The SUNY Center for Professional Development (CPD) supports a wide range of professional development opportunities for the academic, technical, and leadership communities across the SUNY System.

Phone

315-214-2440