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Leading Change in Higher Education

Given the ever-changing landscape of higher education, mid and senior leaders are expected to effectively lead and manage different types of change efforts within their organizations. From large whole college structural change to department-level technical process changes, leaders at all levels and in a wide range of roles and functions are charged to employ skills, resources and strategies to successfully lead, manage, and sustain change activities within the diverse culture, context, and climate of their institutions.

This virtual workshop provides an overview for leaders to identify and apply the key elements of change leadership. Specifically targeted for postsecondary leaders, the workshop will highlight strategies for research, reflection, and action that they can take to ensure both the success, as well as sustainability of their change projects. Learning topics will include Kezar (2018)’s key change theories and strategies in higher education and macro change framework, Kotter (2012)’s eight steps for leading change, as well as several embedding equity in change frameworks.

The course will utilize online synchronous learning sessions, online discussions, surveys, readings, videos, case studies, and an end of course summary reflection.

Course Delivery: Twelve (12) weeks, online asynchronous and six (6) synchronous sessions.

Synchronous Meeting dates for Spring 2023
Fridays 12:00pm-1:30pm

  • February 24
  • March 17
  • March 31
  • April 14
  • April 28
  • May 5

Target Audience:

Mid to senior-level leaders in a wide range of roles across functional areas (administration, faculty and staff) in postsecondary higher education institutions will benefit from this content.  Additionally, leaders at all levels who are tasked with leading organizational change projects within their higher education institutions are welcome.

Learning Objectives



At the completion of this workshop, all participants should be able to:

  • Describe the elements of change leadership in higher education
  • Compare and contrast theories of change in higher education
  • Define macro frameworks for change leadership and explore strategies for embedding equity in change leadership
  • Apply change leadership strategies to initiatives in the learner context

Pre-Requisite Knowledge/Course Completion Requirements

Participants should come with a change initiative in mind – either one they have led or are leading, one they were involved in, or one they could or may be leading in the future.

The workshop is scheduled over twelve (12) weeks. During this time, you will meet synchronously six (6) times for 90 minutes. Participants will also need to read texts, post to online discussions, and explore additional resources. 

To achieve a completion certificate, you must complete pre, mid and post course surveys, participate in four (4) synchronous sessions and watch recordings for any missed session, participate in all online discussions, and submit an outline applying the Kotter or Kezar model to your own change initiative as well as an end of course summary reflection. 

Participants can expect to spend 3 hours per month in synchronous meetings and 3-5 hours per week on asynchronous readings, videos, online discussions and assignments.

Textbooks (Required)

Kezar, A. (2018). How Colleges Change: Understanding, Leading, and Enacting Change 2nd edition
ISBN-10: 1138562645 / ISBN-13: ‎978-  1138562646 
Amazon.com $34.82-$47.16

Kotter, J. (2012). Leading Change
ISBN-10: 9781422186435 / ISBN-13: 978-1422186435 / 
Amazon.com $15.51 -$28.13


Course Pricing

CPD Member

$275 


Register

Non-CPD Member

$325 


Non-SUNY


$375 

How to Pay 

Available payment methods are:

  • Credit Card (Mastercard or Visa)
  • Campus Check
  • Journal Transfer
  • CPD Points

FULL payment is required 30 days from the date of registration.

CPD PointsCheck if your campus is a member. Prior approval is required. If points are denied, the registrant is responsible for the payment.

Journal Transfer (State Operated campuses only): An account number with authorizing signature for Journal Transfers is required within 48 hours. You must print and return the invoice that is included with the registration confirmation email.


Meet the Instructors


Headshot of Jennifer Miller

Jennifer Miller

Jennifer Miller is Assistant Vice Chancellor of Community Colleges at the State University of New York (SUNY) & the Executive Director, New York State Student Success Center (NYSSSC). She provides support and leadership for the statewide activities including projects related to organizational change leadership, enrollment, operations, administration, marketing, and student success, as well as acting as a liaison for community college presidential searches. Additionally, she provides leadership for the SUNY Student Success Center Network Community of Practice and is also a co-founder of the annual SUNY Student Success Summit. In her role as the Executive Director of the NYSSSC (www.nysssc.org), which is part of the national Jobs for the Future (JFF) Student Success Center Network, she oversees programs and activities focusing on the development of pathways for equitable post-secondary student success leading to transfer and employment. Jennifer has completed both the 2019-2020 ATD/JFF Student Success Center Network Guided Pathways Coaching Training program and the Spring 2019 Coaching Leadership Strategies program at the Harvard Extension School. Additionally, she is a graduate of the Fall 2020 SUNY SAIL Mindful Leadership program and the Spring 2021 Leadership Coaching for Organizational Performance program at Rutgers University Continuing Education School, which is an ACTP ICF Accredited Coaching Training Program.



Headshot of Kim Scalzo

Kim Scalzo

Kim A. Scalzo is currently serving as Interim Senior Associate Provost for Digital Innovation and Academic Services, a portfolio that includes SUNY Online, the SUNY Center for Professional Development (CPD), the SUNY Office of Library and Information Services (OLIS), SUNY OER Services, SUNY’s Coursera Partnership, the FLEXSpace Consortium, the Innovative Instruction Technology Grants (IITG) program, and the Faculty Advisory Council for Teaching and Technology (FACT2).  She also serves as the Co-lead for SUNY Student Success initiatives at the system level and is co-lead for the implementation of SUNY’s new Digital Learning Environment.  Kim’s previous roles at SUNY include serving as the inaugural Executive Director of SUNY Online and Director of the SUNY CPD.  Prior to joining SUNY, she served as Director of Academic Outreach Programs and Professional and Distance Education at Rensselaer Polytechnic Institute.  She is a US representative to the IACEE Quality Program for continuing education organizations and co-founder of the SUNY Online Institutional Readiness program to implement quality standards for distance learning organizations.  Kim has also been a member of the International Association of Continuing Engineering Education (IACEE) Council since 2008, currently serving as Past-President.


Registration

Course Dates

February 14 - May 7, 2023

Synchronous Meeting dates for Spring 2023
Fridays 12:00pm-1:30pm

  • February 24
  • March 17
  • March 31
  • April 14
  • April 28
  • May 5

Contact Us

For questions, please contact:
Chris Price, Academic Program Manager at chris.price@suny.edu or Jennifer Snyder, Program Coordinator at jennifer.snyder@suny.edu.     

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