Sponsored by the SUNY Center for Professional Development (CPD)
The SUNY Center for Professional Development and the SUNY Office of Library and Information Services have developed the framework for a Library Leadership and Management Certificate Program. Certificate participants will gain a foundation in management and leadership while also be given opportunities to apply this knowledge in library-specific contexts and areas.
"I learned a great deal of new
information and was challenged to make changes in my work based on the
course" - Past LMC Participant
The audience for this program includes entry level and mid-level library staff and librarians, as well as library chairs or directors. This is intended for all SUNY campuses, and participants outside SUNY are welcome. Library staff and librarians in all different areas such as public services, technical services, collections, administration, etc. are encouraged to participate.
Each course will have a final deliverable such as a project plan, presentation, case study, or reflection that must be completed. In addition to these end-of-course activities there are no completion requirements at the program level other than course completion. To complete the certificate, attendees must complete at least 3 courses.
Library Assessment | Johanna Lee | October 3, 2023 - November 13, 2023 |
Universal Design for Libraries | Carli Spina | October 10, 2023 - November 20, 2023 |
Access and Collection Strategies | Alana Nuth | October 10, 2023 - November 20, 2023 |
Leading High-Performance Teams | MaryAnn Stark | October 17, 2023 - November 20, 2023 |
Introduction to Project Management for Libraries | Shannon Pritting & Wendi Ackerman | January 9, 2024 - February 19, 2024 |
Developing Library Partnerships | Terra Jacobson | January 9, 2024 - February 19, 2024 |
Change Management in Libraries | Janetta Waterhouse | February 13, 2024 - March 25, 2024 |
Library Strategic Planning | Holly Heller-Ross | March 19, 2024 - April 29, 2024 |
Listed below is each course being offered within the program, and the details and descriptions for each.
Library Assessment
Course Description: This course is designed for librarians who wish to understand the process of using assessment to guide strategic planning. Topics will provide participants with the fundamental aspects of assessment, how to create and implement plans, and using assessment outcomes to make data informed decisions. Participants will engage with one another and the instructor via discussion prompts, readings, reflections, and exercises in application.
Course Learning Outcomes:
Universal Design for Libraries
Course Description: As libraries strive to be inclusive of and accessible to all members of their community, it is important that they explore approaches that go beyond the minimum requirements for accessibility and aim for creating spaces and services that are welcoming for all. Universal Design can provide a guide for this approach to inclusion. In this course, we will learn the principles of Universal Design and discuss how these principles can inform and improve libraries’ spaces and services. Participants who are currently working in libraries will have the option to tailor much of their coursework to their library.
Course Learning Outcomes:
At the end of this course, students will be able to:
Access and Collection Strategies
Course Description: This course will explore library collections and collection development strategies, and provide an in-depth look at access to a variety of library resources and resource policies.
Course Learning Outcomes:
Leading High-Performance Teams
Course Description: This course will explore what makes a team high-performing, and how library leaders can manage a team’s skills and efforts to maximize results. Through readings, discussion, and case-studies, participants will learn about motivation, communication, team dynamics, and the elements of a healthy and productive organizational culture.
Course Learning Outcomes:
Introduction to Project Management for Libraries
Course Description: This course examines fundamental project management concepts, activities related to project planning and methodology, and how project management can be applied to libraries. Through case studies and exercises, participants will learn how to manage resources, schedules, risks, and scope to produce a desired outcome.
Course Learning Outcomes:
Course Description: The library can further its outcomes and advocacy on the college or university campus by developing dynamic and accessible library programs and outreach activities that are both passive and active for library users. This course will focus on the ways that academic libraries can develop partnerships through outreach and leverage this work for library advocacy. We will examine how cross-campus collaboration demonstrates the library's value in new and quantifiable ways and the importance of working with various departments to develop high-impact practices. Course activities will build in advocacy and assessment of program development, and how to align librarianship and the library with cross-campus initiatives. This class will also look at how to include campus mission and vision statements into your outreach and advocacy work, and directly address student and faculty needs in all types of disciplines.
Course Learning Outcomes:
Materials for the course: A camera is required to complete a course assignment, within this course.
Change Management
Course Description: Change is inevitable within an organization, and this course prepares participants to help their team navigate change for a positive outcome. Topics include understanding and preparing for change, improving change-related communication, overcoming resistance to change, and navigating change within libraries.Course Learning Outcomes:
Library Strategic Planning
Course Description: This course introduces participants to the basics of strategic planning, various models of strategic plans, and the phases of planning through implementation, assessment, and renewal. Additional linked topics essential to effective planning include formal and lateral leadership roles, change management theory, strengths and opportunities (SOAR Analysis), risk assessment, and communication strategies.
Course Pedagogies and Learning Outcomes:
Joined SUNY Upstate Medical University in 2019 and is the Senior Employee & Organizational Development Strategist. In her role, MaryAnn customizes many learning opportunities and experiences that teach, motivate, and inspire growth in individuals and teams. MaryAnn is the creator and facilitator of a wide variety of training programs specializing in retreats, leadership development, strategic planning, teambuilding, culture analysis, organizational change, and succession planning.
Prior to joining Upstate, MaryAnn worked in Higher Education Administration primarily directing departments within Student Affairs at colleges and universities in NY, PA and MD and in Non-Profit Management serving as President & CEO for 12 years for a local organization. In addition, MaryAnn has served as a Leadership Strategist and Consultant for the SUNY SAIL Institute for several years.
MaryAnn received her Bachelor of Arts from SUNY Oswego, a Masters of Education from St. Lawrence University, and a Certificate of Advanced Studies in Executive Human Resources Leadership from Cornell University. In addition, MaryAnn holds several advanced professional certifications and designations. She is a Certified Organizational Development Professional, EQ-I and EQ360 Emotional Intelligence Practitioner, Professional Coach, Workplace Mediator, Conflict Dynamics Profile Practitioner, and an Accredited Facilitator for the DiSC personality profile assessment, and for the Five Behaviors of a Cohesive Team curriculum.
Terra B. Jacobson (Chicago, IL) has been the dean of the Learning Resource Center at Moraine Valley Community College (Palos Hills, IL) https://lib.morainevalley.edu/main/home since 2016 and has worked in community college libraries since 2009. She has an M.S. in Information Science (Indiana University, Bloomington) and an M.S. in Library Science (Indiana University, Bloomington). Terra is pursuing her Ph.D. in Information Studies (Dominican University, IL). Her current research examines the value of community college libraries.
Terra is the 2021 recipient of the Illinois Library Association’s Valerie J. Wilford Scholarship Grant for Library Education. She also received the ALA College Libraries Section Innovation in College Librarianship award in 2014. Terra participates locally with the Consortium of Academic and Research Libraries in Illinois (CARLI) DEI Taskforce and works extensively with the Network of Illinois Learning Resources in Community Colleges (NILRC). Additionally, she works nationally on the ACRL Standards Committee and the CJCLS Scholarly Research Committee. She is passionate about aligning the library with cross-campus initiatives, implementing high-impact practices in libraries, and how campus libraries can play a valuable role in achieving the broader campus mission and vision.
Alana Nuth is the Head of Collection Management at SUNY Geneseo Milne Library. She is responsible for the management of the print and electronic collection, acquisitions and collection development, and the collections budget. Prior to her position at SUNY Geneseo, Alana was the Collection Development Librarian at the University of Vermont Libraries.
In the past two years, Alana has taught multiple iterations of the The Electronic Resources Life Cycle in Alma/Primo VE course to support SUNY librarians in selecting, acquiring, and managing electronic resources. Alana is currently serving as the SUNYLA Secretary.
Is an associate professor and the Head of Research & Instructional Services at the Gladys Marcus Library at SUNY's Fashion Institute of Technology. Previously, she was the Head Librarian, Assessment and Outreach at the Boston College Libraries. Carli holds a J.D., an MLIS, and an M.Ed. She has extensive experience working on user experience, web design, and technology projects as well as serving as a coordinator for services to patrons with disabilities. She just completed a term on the leadership team for Core's Access & Equity Section. She was also the inaugural chair of LITA's Diversity and Inclusion Committee and the leader of the ASCLA Library Services to People with Visual or Physical Disabilities that Prevent Them from Reading Standard Print Interest Group. She teaches classes and workshops for librarians, academic staff, and students on a range of topics, including accessibility and Universal Design.
Serving as Librarian and WIT Founder, Holly researches, teaches, and assists students and faculty with information literacy, promotes the success and achievements of people identifying as women and their allies, and serves academic departments as a library liaison. A former Dean and CIO, Holly coordinated the Library & Information Technology Services (LITS) budget, strategic and operational planning, personnel, professional development, assessment, all library and technology support services and programs, and guided LITS alignment with campus and SUNY-wide missions though service on the Deans’ Cabinet and the President’s Executive Committee from 2012-2021. Her publications were selected for the Library Instruction Round Table's (LIRT) list of top 20 instruction articles for 2004 and 2011. She received the SUNY Chancellors Award for Excellence in Librarianship in 2000, a Fulbright Scholar Research Award in Cairo Egypt in 2007, the Plattsburgh S.A. William D. Laundry Special Service Award in 2014, and the Plattsburgh TRiO Upward Bound Alumnus of the Year award in 2017.
Is currently the Interim Director of the Office of Library and Information Services at SUNY. Shannon has been involved in many SUNY-wide initiatives and projects, including the transition of all SUNY to a shared library system in 2019. He has worked in a variety of roles as a librarian and administrator in SUNY. Shannon was instrumental in creating SUNY Library Services, which provides technology and other support services to SUNY libraries.
Shannon is a 4-time alumni of SUNY, earning a Bachelor’s in Politics and Writing from Potsdam, an MA in English from Oswego, an MS in Information and Design and Technology from SUNY Poly, and a Graduate Certificate in Project Management from Empire State College. Shannon also has an MLIS from Syracuse University, and is working on an MBA at Empire State College.
Wendi Ackerman, Upstate Medical University, has been a project management proponent since 2008 and was a Certified Associate in Project Management (CAPM) for many years. She recently accepted a newly created Research Data Administrator position, part of the Upstate Research Technology Core, where she supports research data collection, management, and sharing. In addition, she sidelines as a website manager and tech support specialist for an international biomedical research association.
As a librarian, Wendi held a variety of positions, culminating in the appointment as Deputy Director for the Upstate Health Sciences Library in 2013. In this role, she oversaw systems and technology, resource management/acquisitions, document delivery, and the department website. Wendi has an MLS in Library Science from Syracuse University.
Johanna Lee joined SUNY in 2011 and is the Executive Director for the Learning Commons as well as co-leader of institutional assessment at SUNY Canton. Currently she is serving as co-chair of the steering committee tasked with completing the self-study for SUNY Canton’s upcoming re-accreditation with Middle States in spring ’23. Johanna has worked in the realm of assessment since 2012. Working alongside the director of academic assessment, Johanna’s focus is on leading efforts for maintaining assessment in the administrative, student support, and student experience side of the College. In addition to her work in assessment, Johanna oversees the library and campus tutoring center. As leader of the Learning Commons Johanna coordinates with other student support services across the campus to provide resources, support, and access to students as well as support a culture of academic excellence and inquiry.
Johanna received her Bachelor of Arts from SUNY Cortland and a Masters in Education from St. Lawrence University.
Janetta Waterhouse is the Associate Dean for Collections, Discovery, and Information Technology at Kansas State University. Prior to this, she served in director roles at University at Albany SUNY, West Virginia University, and University of Illinois at Springfield (UIS). She received an undergraduate degree in computer science, with a minor in mathematics, and a graduate degree in library and information science from The University of Iowa. She holds a second master’s degree in IT Management and Leadership from UIS, where she also completed a graduate certificate in Human Resource Management. She holds a Project Management Professional (PMP) certification and specializes in providing effective management and leadership at the intersection of technology, people, and projects. Her research interests are in project leadership, library technology leadership, and change management.
Discounted course pricing when registering for three courses at one time
$200 per course
Discounted course pricing when registering for three courses at one time
$250 per course
Discounted course pricing when registering for three courses at one time
$300 per course
Available payment methods are:
FULL payment is required 30 days from the date of registration.
CPD Points: Check if your campus is a member. Prior approval is required. If points are denied, the registrant is responsible for the payment.
Journal Transfer (State Operated campuses only): An account number with authorizing signature for Journal Transfers is required within 48 hours. You must print and return the invoice that is included with the registration confirmation email.
6333 State Route 298 Box #2
East Syracuse, NY 13057
P: (315) 214 2440
Email: cpdinfo@suny.edu